| Duty Recovery Programs |
| We recognize that expert consulting and comprehensive trade advisory services can be critical to the success and overall profitability of your import/export
activities. That’s why our professional consultants and technical specialists are relentless in their pursuit of every available opportunity to minimize
duty liabilities and maximize refunds, drawbacks and exemptions on your behalf. |
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When recovery opportunities are identified, we act quickly to initiate the refund process, protecting your crucial time limits and maximizing claimable
amounts. Once in receipt of all necessary supporting documentation, we will prepare your claims, perform all necessary calculations and monitor their status
through Customs until your refund cheque is issued. |
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Our duty recovery programs are a highly cost-effective way of recovering potentially substantial funds that might otherwise be lost to your business.
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| Compliance Verification & Dispute Resolution |
| Through our on-site audit and pre-review verification programs, we can help you to streamline your internal processes, ensuring that your business practices
meet the increasingly stringent compliance standards of both Canadian and U.S. Customs authorities, or advantageously position your company so that you
can take full advantage of free trade and other tariff preference programs. |
| In the event of a trade dispute affecting your company, our consultants can provide invaluable support, taking the necessary steps to protect
your interests and represent your concerns throughout the entire appeal process with the objective of achieving a beneficial resolution on your behalf. |
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| Keeping You Informed |
| We believe that sharing information is vital to building a strong business partnership and therefore we strive to keep all of our clients current on
Customs and trade issues that might impact their business. |
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We keep you up to date on the latest news and trends in international trade through subscription to our client newsletter, the Customs
Reporter; regular personal contact by our tariff and client service specialists; timely bulletins; and specific correspondence regarding any new
developments affecting your products. |
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We can also provide your company with work-site training seminars tailored to your individual needs. From a general overview of North American customs,
to detailed export documentation procedures, freight forwarding terminology or NAFTA Rules of Origin and certification procedures, our professional consultants
can design an educational program that meets your organization’s specific customs information and training requirements.
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| Professional Expertise |
| Our consultants are all highly qualified individuals with many years of industry experience and an in-depth knowledge. With Russell A. Farrow Limited,
you have an experienced team of professionals to guide you through the complex maze of legislation, directives and government regulations affecting international
trade. |
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| Contact Us |
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To find out more about Russell A. Farrow Limited consulting services, send us an e-mail describing your
specific requirements, Alternatively, you may contact one of our Regional Technical Service Centres. |
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Jennifer Deans,
Director of International Trade Consulting
Phone (416) 622-3777
Fax (416) 622-2217
Cell (905) 867-6332 E-mail |
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Western Canada |
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Wendy Stayko, Regional Manager |
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Phone: (403) 423-5444 • Fax: (403) 428-1389 • E-mail |
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Eastern Canada |
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John Brooks, Manager, Trade Compliance Services |
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Phone: (519) 740-9335 (Ext. 215) • Fax: (519)740-9327 • E-mail |
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United States |
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Stephen Cortelli, General Manager–U.S. Operations |
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Phone: (734) 955-7799 • Fax: (734) 955-6466 • E-mail |
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