After Hours & Weekend Contact Information

Imports into Canada:  After hours and weekend contact information for Farrow brokerage operations

PARS Clearances
In order to verify the status of a shipment, please use the Farrow PARS Tracker -

After Hours and Weekend Contact Information
Use the following phone numbers if you need to contact Farrow’s Canadian brokerage operations after regular business hours (8:00 a.m. to 5:00 p.m. / Monday to Friday), and during weekends or statutory holidays.

Windsor Brokerage Operations
After hours – Monday to Friday (4:00 p.m. to 8:00 a.m. EST) - Phone (877) 966-3003 ext. 10788
Weekends – Phone (877) 966-3003 ext. 10789
Email contact:

Kitchener-Waterloo Operations
After hours and weekends – Phone (519) 740-9335 ext. 14172

Western Canadian Operations (Edmonton, Alberta)
The Windsor off shift team looks after after hours and weekend clearances for Edmonton.  For emergency situations Edmonton operations can be reached at phone (780) 490-9428

Emergency Situations
Please email the Farrow regional manager group at


Questions? Please contact your Farrow representative or complete our online form.

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Russell A. Farrow Limited 2001 Huron Church Road Windsor, ON N9C 2L6, Canada (519) 966-3003