Corporate Directory
Regional Centres
Alberta
Edmonton
Scope of Operations
Western Canada Import Entry Transaction Processing; Trade Compliance Services; Receivables; Freight Forwarding & Logistics
Phone: (780) 423-5444
Phone (Auto-attendant): (780) 423-5468
Phone (After-hours): (780) 490-9428
Fax (Main): (780) 428-1389
500, 10310 Jasper Avenue NW, Edmonton, AB T5J 2W4
Key Contacts
Wendy Stayko, Regional Operations Manager
Ext.253 | e-mail: wendy.stayko@farrow.com
Sheila Bullock, Client Partnering Manager
Ext. 257 | e-mail: sheila.bullock@farrow.com
Susan Love, Regional Manager-Claims
Ext. 229 | e-mail: susan.love@farrow.com
Marie Tapanainen, Regional Manager-Credit Control
Ext. 224 | e-mail: marie.tapanainen@farrow.com
Jean Dela Cruz, Manager-Transaction Processing
Ext. 233 | e-mail: jean.delacruz@farrow.com
Freight forwarding:
Roger Allison, Regional Manager, Operations - Toronto
Phone: (416) 622-9327 Ext. 207 | Mobile: (647) 285-0639
e-mail: roger.allison@farrow.com
Ontario
Ayr
Scope of Operations
Canadian Customs Brokerage Administration; Import Entry Transaction
Processing; ACROSS/Electronic Release; Trade Compliance Services; Client Service; Human Resources Administration & Payroll; Information Systems Administration & Software Development; Western Ontario/Greater Toronto Area Sales
Phone: (519) 740-9866
Phone (Auto-Attendant): (519) 740-9335
Phone (After-hours): (519) 740-9335 Ext. 256 or 240
Toll Free Phone: 1-800-235-8532
Fax (Main): (877) 832-7769
Fax (Trade Compliance Services): (519) 740-9327
Fax (Human Resources): (519) 740-9663
Fax (Client Service/Business Development): (519) 740-0905
Fax: (Transaction Processing - 24/7): (877) 832-7769
P.O. Box 1177, 106 Earl Thompson Road, Ayr , Ontario N0B 1E0
Key Contacts
Scott Lane, Vice-President – Canadian Operations, Russell A. Farrow Limited
Ext. 206 | e-mail: scott.lane@farrow.com | Fax: (519) 740-9327
Janet Goddard, Regional Operations Manager
Ext. 332 | e-mail: janet.goddard@farrow.com | Fax: 1-877-832-7769
Karina Huddy, Manager, Transaction Processing
Ext. 330 | e-mail: karina.huddy@farrow.com | Fax: 1-877-832-7769
John Brooks, Manager, Trade Compliance Services
Ext. 215 | e-mail: john.brooks@farrow.com | Fax: (519) 740-9327
Denise Penney, Manager, Dedicated Services
Ext. 340 | e-mail: denise.penney@farrow.com | Fax: 1-877-832-7769
Bruce McCrae, Director, Human Resources
Ext. 214 | e-mail: bruce.mccrae@farrow.com | Fax: (519) 740-9663
Catherine Jenkins, Business Analyst
Ext. 302 | email: catherine.jenkins@farrow.com | Fax: (519) 740-0905
Jane Smith, Manager, Client Services
Ext.217 | email: jane.smith@farrow.com | Fax: (519) 740-0905
Tammy Green, Corporate Project Manager/Quality Manager/Corporate Health & Safety Manager/Privacy Officer
Ext. 342 | email: tammy.green@farrow.com
John Farrow, Vice Chairman (Human Resources)
Ext. 201 | e-mail: john.farrow@farrow.com | Fax: (519) 740-9663
LaSalle
Scope of Operations
Supply Chain Management - canadaplus.com
Phone (canadaplus.com): (519) 734-0292
Phone (RAFExpress): (519) 734-7239
Fax (canadaplus.com Main): (519) 734-1464
Fax (canadaplus.com Logistics): (519) 734-6075
Fax (RAFExpress): (519)734-1802
6220 Westar Drive LaSalle, ON N9J 0B5
Key Contacts
D'Ann Smith, Operations Manager
Phone (519) 734-0292 Ext. 251 | Fax (519) 734-1464 | Mobile (519) 562-7874
email: D'Ann.Smith@canadaplus.com
Ron Duquette, Manager-Logistics, canadaplus.com
Phone: (519) 734-0292 Ext. 300 | Fax (519) 734-6075
e-mail: ron.duquette@canadaplus.com
Gary Janisse, Manager, RAF Express
Phone (519) 734-7239 Ext. 510 | Fax (519)734-1802
e-mail: gary.janisse@farrow.com
Toronto
Scope of Operations
Regional Import Entry Transaction Processing; Trade Compliance Services; Consulting; Client Service; Freight Forwarding & Logistics; Toronto Sales; Local Cartage (RAF Express)
Phone: (416) 622-3777
Phone (Auto-Attendant): (416) 622-9327
Fax: (416) 622-2217
Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6
Key Contacts
Roger Allison, Regional Manager, Operations - Toronto
Ext. 207 | Mobile: (647) 285-0639 | e-mail: roger.allison@farrow.com
Marie Ferguson, Manager-Branch Operations
Ext. 316 | e-mail: marie.ferguson@farrow.com
Linda Dynes, Director, Client Partnering
Ext. 224 | e-mail: linda.dynes@farrow.com
Joanne Laflamme, Manager, Client Partnering
Ext. 212 | e-mail: joanne.laflamme@farrow.com
Daniel Donnelly, Manager, Major Accounts
Ext. 240 | e-mail: daniel.donnelly@farrow.com
Peter Alderton, Manager-Major Accounts
Ext. 333 | e-mail: peter.alderton@farrow.com
Mike Kavanagh, Manager-Transaction Processing
Ext. 218 | e-mail: mike.kavanagh@farrow.com
Lucy D'Angelo, Manager, Release Operations (Toronto PIA)
Ext. 258 | Fax: 1-416-622-3928 | After Hours: (416) 631-5438
e-mail: lucy.dangelo@farrow.com
Gloria Magee, Manager, Ocean Imports
Ext. 230 | Fax: 1-416-622-8450 | e-mail: gloria.magee@farrow.com
Audrey Davidson-Smith, Manager, RAF Express Inc. (Toronto Regional Centre)
Ext. 315 | Fax: 1-416-622-3928 | Mobile: (416) 990-2540
e-mail: audrey.davidson@farrow.com
Jennifer Deans, Director - International Trade Consulting Toronto
Ext. 216 | Mobile: (905) 867-6332
e-mail: jennifer.deans@farrow.com
Maddie Mazurek, Director - Sales
Ext. 249 | e-mail: maddie.mazurek@farrow.com
Randy Motley, President - Russell A. Farrow Limited
Ext. 225 | email: randy.motley@farrow.com
Windsor
Scope of Operations
Customs Brokerage; Entry Transaction Processing; Import/Export Permit Production;
Parcel Logistics-(Sales; Client Service); Warehousing; Trade Compliance Services
Phone: (519) 966-3003
Phone (Auto Attendant): (519) 966-0056
Fax (Transaction Processing / Import/Export Permits)
: (877) 832-7769
1980 Ambassador Drive,
P.O. Box 333
Windsor, Ontario
N9C 3R4
Key Contacts
Matthew (Matt) Earish, Regional Operations Manager
Ext. 211 | Fax: 1-877-832-7769
| e-mail: matt.earish@farrow.com
Valerie St. Denis, Assistant Manager, Operations
Ext. 230 | Fax: 1-877-832-7769
| e-mail: valerie.stdenis@farrow.com
Karen Hengl, Manager, Transaction Processing
Ext. 353 | Fax: 1-877-832-7769
| e-mail: karen.hengl@farrow.com
Kristin Renaud, Manager, Dedicated Services
Ext. 223 | Fax: 1-877-832-7769 | e-mail: kristin.renaud@farrow.com
Karen Vallee, Manager, Trade Compliance Services
Ext. 222 | Fax: 1-519-966-6208 | e-mail: karen.vallee@farrow.com
Michael Flett, Supervisor, Client Partnering
Ext. 313
| Fax: 1-877-832-7769 | e-mail: michael.flett@farrow.com
Shirley Roberts, Manager, Special Accounts
Ext. 202
| Fax: 1-877-832-7769
| e-mail: shirley.roberts@farrow.com
Windsor (Corporate)
Scope of Operations
Corporate Administration; Finance & Accounting (RAF Payables/Receivables);
Information Systems Administration; Sales & Marketing Management
Phone: (519) 252-4415
Phone (Auto-Attendant): (519) 252-7775
2001 Huron Church Road, P. O. Box 333, Windsor, Ontario N9C 2L6
Fax (Main): (519) 252-0982
Fax (Accounting & Administration): (519) 252-9711
Fax (Credit, Business Development & Marketing): (519) 252-5094
Fax (Information Systems/Technical Support): (519) 966-9870
Remittance Addresses (sending payment of invoices)
Canadian Remitters:
P.O. Box 333, Windsor, Ontario, N9A 6L6
U.S. Remitters:
P.O. Box 441364, Detroit, Michigan, 48244-1364
Key Contacts
Romeo Girardi, Executive Vice-President - Corporate Resources
Ext. 575 | e-mail: romeo.girardi@farrow.com
Michelle Bernachi, Manager-Accounting/Admin. Services
Ext. 551 | e-mail: michelle.bernachi@farrow.com
Terry Brannagan, Assistant Credit Manager
Ext. 523 | e-mail: terry.brannagan@farrow.com
Bethe Jarcaig, Credit Manager
Ext. 578 | e-mail: bethe.jarcaig@farrow.com
Walter Pizzolitto, Manager of Marketing
Ext. 590 | e-mail: walter.pizzolitto@farrow.com
Florentin Blejdea, Chief Information Officer
Ext. 520 | e-mail: florentin.blejdea@farrow.com
Gary Rowen, Application Development Manager
Ext. 518 | e-mail: gary.rowen@farrow.com
Gary Sykes, Manager, Technical Services
Ext. 369 | e-mail: gary.sykes@farrow.com
