Corporate Directory

Corporate Directory

Executive
Corporate Directors
Canadian Branch Offices
U.S. Branch Offices
Regional Centres
Consulting & Trade Compliance Contacts
Client Service Contacts
Sales Contacts
Information Technology Support Services
TradeMaster® - Trade Smart™ Sales
Logistics Contacts
International Freight Forwarding
Parcel Logistics (for U.S. Retailers - internet, catalogue, B2B) canadaplus.com
RAF Express Inc.
Warehousing Services
Small Parcel Clearance & Delivery
Remittance Addresses
Other Reference Numbers

Executive

Rick Farrow, President & Chief Executive Officer

Windsor	Phone: (519)252-4415
	Fax: (519) 252-0982

Ext. 512
Mobile: (519) 977-4505
e-mail:

John Farrow, Executive V.P. - Human Resources / Sales

Ayr	Phone: (519)740-9335
	Fax: (519) 740-9663

Ext. 201
e-mail:

Romeo J. Girardi, Vice President - Corporate Resources

Windsor	Phone:(519)252-4415
	Fax: (519) 252-0982

Ext. 575
Mobile: (519) 977-4107
e-mail:

Randy Motley , Vice President - Canadian Brokerage Operations

Ayr	Phone: (519) 740-9335
	Fax: (519) 740-6725

Ext. 206
Mobile: (905) 965 -0913
e-mail:

Brian Wikston, Vice President - Logistics

Toronto	Phone: (416) 622-9327
	Fax: (416) 622-3173

Ext. 242
Mobile: (416) 697-0143
e-mail:

Thomas P.Kowalski, Corporate Development Officer

Chicago	Phone: (847) 636-6719
	Fax: (847) 486-8710

e-mail:

Corporate Directors / General Managers

Jim Kiss , Director - Information Technology

Windsor	Phone: (519) 252- 7775
	Fax: (519) 252- 0982

Ext. 561
Mobile: (519) 965 3600
e-mail:

Jake Azimi, Director - Sales

Toronto	Phone: (416) 622-3777
	Fax: (416) 622-6392

Ext. 249
Mobile: (416) 996-3574
e-mail:

Steve Cortelli - General Manager, Russell A. Farrow (U.S.) Inc.

Taylor, MI

Phone: (734) 955-7799

e-mail:

Fax: (734) 955-9103

Jennifer Deans, Director - International Trade Consulting

Toronto

Phone (416) 622-3777

Mobile (905) 867-6332

Fax (416) 622-2217

email:

Michael Meixner, Director - International Logistics

Windsor

Phone (519) 252-7775 ext 214

Mobile (519) 984-2000

Fax (519) 966-1749

email:

Bruce McCrae, Director-Human Resources

Ayr

Phone (519) 740-9866 ext 214

Fax (519) 740-9663

email:

Canadian Branch Offices
British Columbia
-Pacific Standard Time-

Pacific Highway (Surrey)	Hours: 8:00am - 4:30pm (24/7 Clearance Available)
Phone: (604) 535-5220	Contact: Kathleen Nasichuk, Manager
Fax: (604) 535-3431	e-mail:
Suite 214, 17637 - 1st Avenue Surrey, B.C. V3S 9S1
Small Parcel Mailing Address:	Client Company Name c/o RAF Express Parcel Service 1750 Grant Avenue Blaine, Washington, U.S.A. 98230

Vancouver-Intl. Airport	Hours: 8:00am-4:30pm
Phone: (604) 270-3131	Contacts: Nick Duncan, Manager
Fax: (604) 270-9741	e-mail:
Suite 2040, 5200 Miller Road, Vancouver International Airport
Richmond, B.C. V7B 1K5

Sub-Agent Release Sites
British Columbia: Cranbrook; Huntingdon; Kelowna; Kingsgate; Nanaimo; Osoyoos; Penticton; Port Alberni; Powell River; Prince George; Prince Rupert; Vernon; Victoria; Yukon: Whitehorse

Alberta
-Mountain Standard Time-

CALGARY	Hours: 8:00am-4:30pm (Monday-Friday)
Phone: (403) 735-0560	After-hours Phone: (403) 589-2855
Fax: (403) 291-0644	Contacts: Jim Judd, Branch Manager e-mail:
Permit Fax Line: (403) 735-0572
Suite 350, 3115 12th Street N.E., Calgary, Albert T2E 7J2

COUTTS	Hours: 8:00am-4:30pm (Sat:8:00 am-10:00 am/Sun: closed)
Phone: (403) 344-3931	Contacts: Carrie Barrows, Branch Manager
Fax: (403) 344-3012	e-mail:
104 Centre Avenue P. O. Box 249, Coutts, Alberta T0K 0N0


Small Parcel Mailing Address:	Client Company Name
	c/o RAF Express Inc.
	100 Railroad St.
	Sweetgrass, Montana, U.S.A. 59484

EDMONTON INTL AIRPORT	Hours: 8:00am-4:30pm (Monday-Friday)

Phone: (780) 890-7230	Contact: Bonnie Martyshuk, Supervisor
Fax: (780) 890-7212	e-mail:
211 Service Road & 4th Avenue, P.O. Box 9813, IAT Cargo Building
Edmonton, Alberta T5J 2T2

EDMONTON DOWNTOWN	Hours: 8:00am-4:30pm (Monday-Friday)
Phone: (780) 423-5444	Contact: Wendy Stayko, Regional Operations Manager
After hours phone: (780) 490-9428
Fax: (780) 428-1389	e-mail:

500, 10310 Jasper Avenue NW Edmonton, AB T5J 2W4

Contact: Brenda Knysh, Manager, Transaction Processing	e-mail:
Phone: (780) 423 - 5468 ext 241

Canadian Branch Offices (continued)

-Eastern Standard Time-

AYR Regional Centre	Hours: ACROSS - 24/7
	All other Departments Monday to Friday 8:00 am-5:00 pm
Phone: (519) 740-9866 Fax: (519) 740 3230 (Transaction Processing)	Contact: Lorie Learning, Regional Operations Manager e-mail:

P.O. Box 1177 106 Earl Thompson Road, Ayr, Ontario N0B 1E0
*Central ACROSS/Electronic Release Co-ordination Site

Janet Goddard, Manager- Dedicated Services	Ext. 340
email:	Fax: (519) 740-3230

Chris McGuinness, Manager, Transaction Processing	Ext: 330
email:	Fax: (519) 740-0905


FORT ERIE	Hours: Mon. - Fri. 8:30am - 4:30pm
Phone: (905) 871-5682	Contacts: Darlene Girardo, Manager
Fax: (905) 871-5210	e-mail:
Suite 208, 10 Queen Street, Fort Erie, Ontario L2A 6M4


Agent: Federated Custom Brokers

NIAGARA FALLS / QUEENSTON	Hours: 8:00am to 5:00pm, Monday to Friday
Phone: (905) 262-4256/5440	Contact: Lorna Clark, Manager
Fax: (905) 262-4024/5660	e-mail:
Queenston Bridge Warehouse Rm 203 Niagara Falls, Ontario L0S 1J0


SARNIA	Hours:8:30am to 4:30pm, Monday to Friday
Phone: (519) 344-2473	Contact: Donna Crozier, Manager
Fax: (519) 344-1780	e-mail:
Bluewater Bridge Plaza, Building "B" Sarnia, Ontario N7V 4J5

TORONTO - Regional Centre	Hours: 8:30am-4:30pm (Monday-Friday)
Phone: (416) 622-3777	Contacts: Jack Hayden, Regional Operations Manager
Fax: (416) 622-2217/8450	e-mail:
	Gloria Magee, Manager
	e-mail:
	Marie Ferguson, Manager
	Branch Ops.
	e-mail:
	Mike Kavanagh, Manager, Transaction Processing/Toronto
	email:
	Air:
	email:

Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6


TORONTO - PIA	Hours: 8:30am-5:00pm (Monday-Friday)
Phone: (416) 622-3777	Contacts: Lucy D'Angelo, Manager, Release Operations e-mail:
Fax: (416) 622-3928	Lorne Bly, Manager-Airport Services
For emergency after hours call-outs at Pearson Airport call 1.416.550.8182. Leave a message indicating your name, company name, return telephone number and the nature of the call. Your call will be returned within a few minutes. Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6

WINDSOR - Regional Centre	Hours: 24 Hour Service – 7 Days/Week
Phone: (519) 966-3003	Contacts: Terry Bell,
Fax: (519) 966-2557	Regional Manager - Operations
Permit Fax Line: (519) 966-6069	e-mail:

	Contact: Valerie St. Denis
	Assistant Manager - Windsor Operations
	e-mail:

	Contact: Karen Hengl
	Manager Transaction Processing/Windsor
	e-mail:
1980 Ambassador drive, P.O. Box 333 Windsor, Ontario N9C 3R4


SUB-AGENT RELEASE SITES
Ontario: Acton; Barrie; Bathurst; Brantford; Brockville; Cobourg; Collingwood; Cornwall; Fort Frances; Guelph; Hanover; Lansdowne; Leamington; London; Midland; Newmarket; North Bay; Oakville; Orillia; Oshawa/Ajax; Ottawa; Owen Sound; Perth; Prescott; Sault Ste. Marie; St. Thomas; Stratford; Sudbury; Thunder Bay; Toronto-Kennedy Road; Timmins; Toronto-Dixie Road; Wallaceburg; Windsor (Tunnel)

Canadian Branch Offices (continued)
Quebec
-Eastern Standard Time-

MONTREAL - DORVAL	Hours: 8:00am-4:30pm (Monday-Friday)
Phone: (514) 636-1941	Contact: Steve Vardy, Manager,
Fax: (514) 636-3222	Eastern Region
Mobile: (514) 239 5943	e-mail:
Suite 118, 751 Stuart Graham Blvd. North, Dorval, Quebec H4Y 1E7

SUB-AGENT RELEASE SITES
Québec: Cowansville; Granby; Highwater; Lacolle; Mirabel; Québec City; Rivière-du-loup; Rock Island; Sorel; St. Armaund/Phillipsburg; Stanhope; Valleyfield
Maritimes: Bathurst, NB, Fredericton, NB; St. Stephen, NB; Corner Brook, NFLD; St. Johns, NFLD; Halifax, NS; Yarmouth, NS

U.S. Branch Offices


Brian Wikston, Vice President-Logistics
Phone: (416) 622-3777
Auto-Attendant: (416) 622-9327 Ext. 242
Fax: (416) 622-3173
Mobile: (416) 697-0143
e-mail:
Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6
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BUFFALO	Hours: 24 Hour Service * 7 Days/Week
Phone: (716) 885-7799	Contact: Lori Jackson, Supervisor
Fax: (716) 882-7799	e-mail:
Peace Bridge Plaza, Mezzanine Level, Buffalo, New York 14213 - 2494

DETROIT METRO AIRPORT	Hours: 8:00am-5:30pm (Monday-Friday)
U.S.A. Headquarters	Contact: Steve Cortelli, General Manager
Phone: (734) 955-7799	e-mail:
Fax: (734) 955-9103 (admin)	Jeff Satterlee, Midwest District Manager
Fax: (734) 955-6466 (operations)	email:
	Allen Holland, Manager, Account Maintenance
	email:
	Renee Mintz, Branch Manager
	email:

27221 Northline Road, Taylor, Michigan 48180-4400

DETROIT AMBASSADOR BRIDGE	Hours: 24 Hour Service * 7 Days/Week
Phone: (313) 964-7799	Contact: Sonja Thomas, Supervisor
Fax: (313) 964-0850	email:
	Contact: Monica Clayton
Ambassador Bridge Plaza, Suite 105, 2810 West Fort Street,
Detroit, Michigan 48216-2061

PORT HURON, MI Blue Water Bridge Blue Water Bridge Plaza	Hours: 24 Hour Service, 7 days/week
Phone: (810) 987-7799	Contact:
Fax: (810) 987-7659	email:
2321 Pine Grove, Port Huron, MI. 48060

LEWISTON, NY
Phone: (716) 282-7799	Contact: TBA
Fax: (716) 282-7790	email: TBA
Hours: 24 Hour Service * 7 Days/Week
Queenston-Lewiston Bridge, Suite 136, Lewiston, NY 14092-1985

Customs clearance available at all frontier and inland ports across the United States.

SWEETGRASS, Montana
Phone: (406) 335-3445	Contact: Dick Barsness, Western District Manager
Fax: (406) 335-3450	e-mail:
Hours: 7:00 am to 12:00 am Mon - Fri (on call thereafter)
P.O Box 114 Americana Way Sweetgrass, MT 59484

AMHERST, N.Y.
Phone: 1-716-631-2000	Contact: Roger Ludwig, Eastern District Manager
Fax: 1-716-634-1131	e-mail:
Hours: 8:00 am to 5:00 pm Mon - Fri
	Joe Nocera, Operations Manager
	e-mail:
15 Lawrence Bell Drive, Amherst, New York 14221

Warehouse Operations (Amherst, N.Y.)
Phone: 1-800-438-2765	Contact: Daniel Keane, Warehouse Manager
Fax: 1-716-631-8160	e-mail:


CHAMPLAIN, N.Y.
Phone: 1-518-298-5545	Contact: Frank Carey, Branch Manager
Fax: 1-518-298-5592	e-mail:
Hours: 8:00 am to 5:00 pm Mon - Fri
(on call thereafter)

237 West Service Road, Rm 111B Broker Area, Champlain, NY 12919

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Regional Centres

SCOPE OF OPERATIONS

Corporate Administration; Finance & Accounting (RAF Payables/Receivables);

Information Systems Administration; Sales & Marketing Management

Phone: (519) 252-4415

Auto-Attendant: (519) 252-7775

2001 Huron Church Road, P. O. Box 333, Windsor, Ontario N9C 2L6

Fax Numbers:

(519) 252-0982

Main

(519) 252-9711

Accounting & Administration

(519) 252-5094

Credit, Business Development & Marketing

(519) 977-0032

Information Systems/Technical Support

Remittance Addresses (sending payment of invoices)

Canadian Remitters:
P.O. Box 333
Windsor, Ontario
N9A 6L6

U.S. Remitters:
P.O. Box 441364
Detroit, Michigan
48244-1364

Key Contacts

Michelle Bernachi, Manager-Accounting/Admin. Services

Ext. 551

e-mail:

Terry Brannagan, Assistant Credit Manager

Ext. 523

e-mail:

Bethe Jarcaig, Credit Manager

Ext. 578

e-mail:

Jim Kiss , Director - Information Technology

Ext. 561

e-mail:

Gary Rowen, Application Development Manager

Ext. 518

e-mail:

Doug Gurnett, Manager, Technical Services

e-mail:

Ext. 369

Walter Pizzolitto, Manager of Marketing

e-mail:

Ext. 590

Tammy Green , Corporate Project Manager
Quality Manager, Corporate Health & Safety Manager, Privacy Officer

(519) 740-9335 Ext. 342

e-mail:

Sherry Lamont, Senior Administrative Assistant

Ext. 516

e-mail:

Romeo Girardi, Vice President - Corporate Resources

Ext. 575

e-mail:

Regional Centres (continued)

SCOPE OF OPERATIONS

Canadian Customs Brokerage Administration; Import Entry Transaction
Processing; ACROSS/Electronic Release; Trade Compliance Services; Client Service; Human Resources Administration & Payroll; Information Systems Administration & Software Development;
Western Ontario/Greater Toronto Area Sales

Phone: (519) 740-9866

Auto-Attendant: (519) 740-9335

After-hours: (519) 740-9335 Ext. 256 or 403

Toll Free Phone: 1-800-235-8532

P.O. Box 1177, 106 Earl Thompson Road, Ayr , Ontario N0B 1E0

Fax Numbers:

(519) 740-3230

Main

(519) 740-9327

Trade Compliance Services

(519) 740-9663

Human Resources/Business Development

(519) 740-0905

Client Service

(519) 740-3230

Transaction Processing
(Ayr Reg Centre TP is a 24/7 facility)

(519) 740-6725

Corporate/Administration/R&D

Key Contacts:

Lorie Learning, Regional Operations Manager

Ext. 332

e-mail:

Fax: (519) 740-6725

John Brooks, Manager-Trade Compliance Services/Ayr

Ext. 215

e-mail:

Fax: (519) 740-9327

Bruce McCrae, Director-Human Resources

Ext. 214

e-mail:

Fax: (519) 740-9663

Catherine Jenkins, Business Analyst

Ext. 251

email:

Fax: 519 740 3230

Janet Goddard, Manager-
Dedicated Services

Ext. 340

email:

Fax: 519 740 3230

Peggy Unger, Manager, Client Services

Ext.209

email:

Fax: 519 740 0905

Tammy Green , Corporate Project Manager
Quality Manager, Corporate Health & Safety Manager, Privacy Officer

(519) 740-9335 Ext. 342

email:

Randy Motley, Vice President - Canadian Brokerage Operations

Ext. 206

email:

John Farrow, Excutive Vice President - Human Resources/Sales

Ext. 201

e-mail:

Regional Centres (continued)

SCOPE OF OPERATIONS

Regional Import Entry Transaction Processing; Trade Compliance Services;
Consulting; Client Service; Freight Forwarding & Logistics;
Toronto Sales; Local Cartage (RAF Express)

Phone: (416) 622-3777

Auto-Attendant: (416) 622-9327

Fax: (416) 622-2217

Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6

Key Contacts

Jack Hayden, Regional Operations Manager

Ext. 245

e-mail:

Tony Saldutto, Manager,
Client Services/Toronto

Ext 212

email:

Marie Ferguson, Manager-Branch Operations

Ext. 316

e-mail:

Mike Kavanagh, Manager-Transaction Processing / Toronto
e-mail:

Ext. 218

Vanessa Head, Manager, Farrow International
Phone: (416) 622-9327 ext 322
Fax: (416) 620-5665
Mobile: (416) 570-1666

e-mail:

Lucy D'Angelo, Manager, Release Operations (Toronto PIA)
Phone (416) 622-3777
Fax: (416) 622-3928
After Hours: (416) 631-5438

e-mail:

Gloria Magee, Manager, Ocean Imports
Phone: (416) 622-3777
Fax: (416) 622-2217 / 8450

e-mail:

Audrey Davidson-Smith, Manager, RAF Express Inc. (Toronto Regional Centre)
Phone: (416) 622-3777
Main Fax: (416) 622-3928
Mobile: (416) 990-2540

e-mail:

Jennifer Deans, Director - International Trade Consulting
Toronto
Phone: (416) 622-3777
Fax: (416) 622-2217
Mobile: (905) 867-6332
e-mail:

Jake Azimi, Director - Sales

Ext. 249

Phone: (416) 622-9327

e-mail:

Fax: (416) 622-6392

Brian Wikston, Vice President-Logistics

Ext. 242

Phone: (416) 622-9327

e-mail:

Fax: (416) 622-3173

Regional Centres (continued)

SCOPE OF OPERATIONS
Western Canada Import Entry Transaction Processing; Trade Compliance Services; Receivables; Freight Forwarding & Logistics;

Phone: (780) 423-5444
After-hours Phone: (780) 490-9428
Fax Numbers: (780) 428-1389
Auto-attendant: (780) 423-5468

500, 10310 Jasper Avenue NW Edmonton, AB T5J 2W4

Key Contacts
Wendy Stayko, Regional Operations Manager	Ext.253
e-mail:

Sheila Bullock, Client Services Manager	Ext. 257
e-mail:

Susan Love, Regional Manager-Claims	Ext. 229
e-mail:

Angie Flores, Manager - Farrow International	Ext. 265
e-mail:

Brenda Knysh, Manager-Transaction Processing/Edmonton	Ext. 241
e-mail:
Fax:(780) 423 - 5468

Marie Tapanainen, Regional Manager-Credit Control	Ext. 224
e-mail:
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SCOPE OF OPERATIONS
Customs Brokerage; Entry Transaction Processing; Import/Export Permit Production; Parcel Logistics-(Sales; Client Service); Warehousing; Trade Compliance Services

Phone: (519) 966-3003
Auto Attendant: (519) 966-0056
Fax Numbers:
(519) 966-1749	Main
(519) 966-2557	Transaction Processing/Technical Services
(519) 966-6312	Warehouse Operations
(519) 966-6069	Import/Export Permits

1980 Ambassador drive, P.O. Box 333 Windsor, Ontario N9C 3R4


Key Contacts
Customs Brokerage/Transaction Processing

Terry Bell, Regional Operations Manager	Ext. 231
e-mail:	Fax: (519) 966-2557

Karen Hengl, Manager, Transaction Processing	Ext. 353
e-mail:	Fax: (519) 966-2557

Valerie St. Denis, Assistant Manager-Windsor Operations	Ext 230
e-mail:	Fax: (519) 966-6069

Jennifer Elcomb, Manager, Trade Compliance Services	Ext. 224
e-mail:	Fax: (519) 966-6208

D'Ann Smith, Manager, Client Services (Windsor)	Ext. 251
e-mail:	Fax: (519) 966-2557

Shirley Roberts, Manager, Special Accounts	Ext. 202
e-mail:	Fax: (519) 966-7982

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Supply Chain Management - canadaplus.com


Michael Meixner, Director - International Logistics
Windsor Phone (519) 252-7775	Ext. 214
Fax (519) 966-1749	Mobile (519) 984-2000
e-mail:
canadaplus.com 2001 Huron Church Road, P.O. Box 333, Windsor, ON N9A 6L6

Ron Duquette, Manager-Logistics	Ext. 271
e-mail:	Fax: (519) 966-6312


Rob Pope, Sales Logistics Manager or Andrew Von Ochten, Warehouse Manager Phone: (604) 588-2600 Mobile: (778) 772-1526 Fax: (604) 588-2602 email: canadaplus.com Unit 120, 9969 River Way, Delta, British Columbia, V4G 1M8

Consulting & Trade Compliance Contacts

Farrow International Trade Consulting

Jennifer Deans
Director of International Trade Consulting
Suite 220
5397 Eglinton Avenue West
Etobicoke, ON M9C 5K9
(416) 622-9327 (ext 216)
(416) 622-2217 (fax)
(905) 867-6332 (cell)
email:

Services include: Compliance Reviews, C-TPAT, PIP, Compliance Manuals, Seminars, Refunds; Duty Drawbacks; Tariff/Valuation Appeals; Amends; Rulings/Opinions; Audit/Recovery Services; and NAFTA Origin Verification &
Certification.

Mary-Anne Hardy
Senior Trade Consultant
(416) 622- 9327
(416) 622-2217 (fax)
email: Mary-Anne.Hardy@farrow.com

Jamal Ahmed
Project Manager
(416) 622- 9327 (ext 246)
(416) 622-2217 (fax)
email:

Amit Solomon
Customs Specialist
(416) 622- 9327 (ext 327)
(416) 622-2217 (fax)
email:


EDMONTON
Phone: (780) 423-5444
Auto-Attendant (780) 423-5468
Fax: (780) 428-1389

500, 10310 Jasper Avenue NW Edmonton, AB T5J 2W4

Contacts
Susan Love, Regional Manager - Claims - Ext. 229 e-mail:
Wendy Stayko, Regional Operations Manager - Ext. 253
e-mail:

AYR
Phone: (519) 740-9866
Auto-Attendant: (519) 740-9335
Fax: (519) 740-9327
106 Earl Thompson Road, P.O. Box 1177, Ayr, Ontario N0B 1E0

Contacts:
John Brooks, Manager-Trade Compliance Services - Ext. 215
e-mail:
Ron Unger, Trade Compliance Specialist - Ext. 349
e-mail:
Gary Cameron, Trade Compliance Specialist - Ext. 312
e-mail:
Peter Brown, Compliance Specialist - Ext. 254
e-mail:

TORONTO
Phone: (416) 622-3777
Auto-Attendant: (416) 622-9327
Fax: (416) 622-2217
Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6

Contacts:
Josephine Kelly, Trade Compliance Specialist - Ext. 317
Paul O Connor, Trade Compliance Specialist - Ext. 330
Jessica Yu, Trade Compliance Specialist - Ext. 226
Jack Hayden, Regional Operations Manager - Ext. 245
e-mail:

WINDSOR
1980 Ambassador Drive, P.O. Box 333 Windsor, Ontario N9C 3R4

Contact
Jennifer Elcomb, Trade Compliance Services (Windsor)
Phone: (519) 966-0056 - Ext. 224
Fax: (519) 966-6208
e-mail:

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Client Service Contacts


Client Service - Windsor Regional Centre 1980 Ambassador Drive, P.O. Box 333 Windsor, Ontario N9C 3R4 Phone: (519) 966-3003 Fax: (519) 966-2557
D'Ann Smith - Manager, Client Services Automated Attendant: (519) 966-0056 - Ext.251 e-mail: Stephanie St. Denis - Client Service Representative Automated Attendant: (519) 966-0056 - Ext.213 e-mail: Michael Flett - Client Service Representative Automated Attendant: (519) 966-0056 - Ext.313 e-mail: Client Service - Ayr Regional Centre R.R. #1, 106 Earl Thompson Road, Ayr, Ontario N0B 1E0 Phone: (519) 740-9866 Fax: (519) 740-0905 Peggy Unger - Manager of Client Services, Ayr Regional Centre Automated Attendant (519) 740 - 9335 ext 209 email: Kristie Puim - Client Service Representative Automated Attendant: (519) 740-9335 - Ext.264 e-mail: Jason Gilder - Client Service Representative Automated Attendant: (519) 740-9335 - Ext.367 e-mail: Sherry Detzler - Client Service Representative Automated Attendant: (519) 740-9335 - Ext.262 e-mail: Cathy Gelsinger - National Manager, Strategic Accounts Automated Attendant: (519) 740-9335 - Ext.217 e-mail: Client Service - Toronto Regional Centre Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6 Phone: (416) 622-3777 Fax: (416) 622-2217 Tony Saldutto - Manager of Client Services, Toronto Automated Attendant (416) 622 9327 - Ext.212 email: Peter Alderton - Manager, Major Accounts 5397 Elinton Ave. West, Suite 220, Etobicoke, ON M9C 5K6 Automated Attendant: (416) 622-9327 - Ext.333 email: Paul Candella - Manager, Major Accounts 37924 23rd Place South Federal Way, WA 98003 Ph: (206) 310-9863 Fax: (253) 874-1898 email: Cookie Walker - Client Service Representative Automated Attendant: (416) 622-9327 - Ext.215 e-mail: Sannie Cantal - Client Service Representative Automated Attendant: (416) 622-9327 - Ext.214 e-mail: Client Service - Edmonton Regional Centre 500, 10310 Jasper Avenue NW Edmonton, AB T5J 2W4 Phone: (780) 423-5444 Fax: (780) 428-1389 Sheila Bullock - Manager, Client Service, Alberta Automated Attendant: (780) 423-5468 - Ext.257 e-mail: Pour les services en français Suite 118, 751 Stuart Graham Boulevard North, Dorval, Quebec H4Y 1E7 Phone: (514) 636-1941 Fax: (514) 636-3222 Steve Vardy - Manager, Eastern Region Automated Attendant: N/A. Mobile: (514) 239-5943 e-mail:
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Sales Contacts

Jake Azimi, Director - Sales

Toronto	Phone: (416) 622-3777
	Fax: (416) 622-6392

Ext. 249
Mobile: (416) 996-3574
e-mail:

Charlene Thorne - Sales Co-ordinator

Ext. 320

Toronto

Phone: (416) 622-9327

e-mail:

Fax: (416) 622-6392

Information Technology Support Services
TradeMaster TradeSmart Software Solutions
Phone: (519) 740-9335 - Ext. 520
Automated Attendant: (519) 740-9335
Hours: 8:30am - 5:00pm (Monday-Friday)
Fax: (519) 740-0474
e-mail:
2001 Huron Church Road, P. O. Box 333, Windsor, Ontario N9C 2L6

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TradeMaster TradeSmart Sales

e-mail:
1980 Ambassador Drive (North Unit), Windsor, Ontario, N9C 3R4

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*Logistics Contacts*
Including: Farrow International Freight Forwarding and RAF Express Courier & Small Parcel Delivery Services


Brian Wikston, Vice President - Logistics
Phone: (416) 622-3777 - Ext. 242
Auto-Attendant: (416) 622-9327
Fax: (416) 622-3173
Mobile: (416) 697-0143
e-mail:
Suite 220, 5397 Eglinton Avenue West, Etobicoke, Ontario M9C 5K6
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International Freight Forwarding
International & Domestic Movement of Freight via All Modes of Transport

EDMONTON
Angie Flores, Manager, Farrow International (Edmonton, Calgary/Vancouver)
Phone: (780) 423-5444 ext 265
Fax: (780) 428-1389
After-Hours Phone: (780) 490-9428
e-mail:

500, 10310 Jasper Avenue NW Edmonton, AB T5J 2W4

CALGARY
Angie Flores, Manager, Farrow International (Edmonton, Calgary/Vancouver)
Phone: (780) 423-5444 ext 265
Fax: (780) 428-1389
e-mail:
Suite 103, 7777 - 10th Street N.E., Calgary, Alberta T2E 8X2