Q. What are the core services that Russell A. Farrow provides?
| A. | Russell A. Farrow Limited provides integrated solutions to meet the evolving logistics needs of North American importers and exporters. In addition to Canadian and U.S. customs brokerage, we provide a comprehensive range of services, including: information management, electronic commerce, customs consulting, small parcel shipping, transportation, freight forwarding, distribution and cross-border warehousing. This full range of services, together with our experience and commitment to innovation, enables us to implement a wide range of highly effective, integrated trade solutions for our clients. |
Q. What comprises the RAF Customs Brokerage services?
| A. | Our customs brokerage operations comprise an extensive network of offices located across Canada and in the United States, providing immediate customs clearance of inbound cargo utilizing the latest line release options such as PARS, INPARS, FIRST and ACROSS. We are fully EDI-capable and linked up with government agencies on both sides of the border through the CADEX and ABI programs. |
Q. What role does RAF play for its clients in Customs Consulting?
| A. | In addition to speeding your goods through Customs, our qualified customs professionals provide in-depth assistance with tariff classification, valuation, CITT appeals, duty/tax recovery programs and new market development. As consultants, our goal is to minimize your expenses while ensuring total compliance with all regulations and statutes. We also keep you up to date on the latest developments in customs and international trade with timely communications such as our Customs Reporter newsletter. To obtain a variety of international trade information online, check out our Download Center. |
Q. Does RAF offer software solutions to its clients for live data accessibility
of import/export transactions?
| A. | Our customs and international trade software is designed to expedite the processing of import/export transactions. Our TradeMaster® line of products allow you to build an in- house customs management system that exactly meets your needs. For companies that outsource the customs process, TradeSmart™ enables you to link up electronically with our central database to keep track of your import/export activities. Backing our products, we provide complete Systems support, including equipment sales, implementation, on-site training and hardware/software technical assistance. |
Q. What services does RAF offer relative to small parcel shipping?
| A. |
In the provinces of British Columbia and Alberta, we offer importers and exporters economical door-to-door shipping services to/from the United States. Our RAF Xpress service combines prompt, accurate customs clearance with reliable ground or air transportation for small parcel shipments (i.e., packages weighing up to 70 lbs.) |
Q. Does RAF offer forwarding and logistics services?
| A. |
Our freight forwarding division, Farrow International can provide valuable expertise in both international air and ocean movements, as well as North American road freight and domestic re-forwarding. Our logistics services encompass inbound/outbound transportation, customs clearance, warehousing and distribution — in short, everything from point of origin to final delivery. We maintain our own warehouse facilities on either side of the border and operate regional express courier services in Windsor and Toronto. |
Q. How can RAF assist my direct marketing business?
| A. |
From our hub in Windsor, Ontario, we facilitate the importation and delivery of direct merchandise from the United States and overseas. Our Direct Marketing/Parcel Logistics Services provide a comprehensive range of hassle-free, "customer-friendly" integrated shipping solutions for catalogers, direct marketers and other business with high volumes of inbound parcels and widespread distribution requirements. |
Q. Where is RAF
located?
| A. |
Through an extensive network of offices located at both strategic border crossings and major inland ports, Russell A. Farrow Limited provides a wide range of international trade solutions, including the immediate customs clearance of goods arriving by all modes of transport at any point in Canada or the USA. Click here to view our corporate directory. |
Q. What is the history of RAF?
| A. |
With operations dating back to 1911, Russell A. Farrow Limited has a long history of providing international trade services to North American importers and exporters. Originally founded as a small enterprise serving the ferry traffic between Detroit, Michigan and Windsor, Ontario, the company has since grown to become one of the largest customs brokerage firms in Canada, providing a comprehensive range of customs brokerage, logistics and international trade solutions through a network of offices and affiliates at strategic locations across Canada and around the world. |
Q. How can the RAF Web site help me to find important Internet resources
relative to government agencies and other valuable information on line?
| A. |
We have an extensive collection of links on this Web site that are intended to provide you with a convenient point of access to various Customs and international trade resources. |
Q. Does RAF publish any periodic information that I can subscribe to?
| A. |
The Customs Reporter is a quarterly bulletin on Customs and International Trade for the clients of Russell A. Farrow Limited. Click here to view current and past issues. |
| Home • About Us • Services • Locations • Downloads • Links • Help |
| Copyright © Russell A. Farrow Limited |