JOB REFERENCE: #2008-125
DATE POSTED: August 27, 2008
POSITION: ACROSS Release Agent I
LOCATION: Windsor, Ontario

POSITION SUMMARY:

This is a full-time position working Monday through Friday.  The successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience preferred
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
Quoting Job #2008-125 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-125
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-122
DATE POSTED: August 25, 2008
POSITION: ACROSS Release Agent I
LOCATION: Ayr, Ontario

POSITION SUMMARY:

This is a full-time evening position working Monday to Friday from 4:00 p.m. to midnight and must be available to work statutory holidays on a rotational basis.  The successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.  Must have reliable transportation due to office location – no public transit is available.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience preferred
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
Quoting Job #2008-122 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-122
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-098
DATE POSTED: August 13, 2008
POSITION: ACROSS Release Agent I
LOCATION: Windsor, Ontario

POSITION SUMMARY:

This is a one year contract position, working Thursdays and Fridays for 7.5 to 8 hrs and Saturday and Sundays for 11 hours.  Must be available for in-depth training on the regular day shift (Monday to Friday from 8:30 am to 4:30 pm) for the first couple of months before moving to weekends and be willing to work the occasional statutory holiday.  The successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience preferred
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
Quoting Job #2008-098 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-098
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-118
DATE POSTED: August 11, 2008
POSITION: Receptionist – Temporary
LOCATION: Ayr Regional Centre

POSITION SUMMARY:

Working Monday through Friday from 8:00 a.m. to 4:00 p.m., this position is primarily responsible for answering incoming calls, taking messages and offering assistance to clients and other callers by directing their calls or greeting them in the waiting area.  Please note that this is a temporary position that may lead to permanent full-time.

DUTIES:

• Answering and transferring all incoming calls
• Taking messages and answering general customer inquiries
• Receiving and sorting inter-office mail
• Preparing daily courier slips
• Data entry
• Other related duties as assigned

REQUIRED SKILLS:

• High school graduate
• Switchboard knowledge or experience
• Excellent communication, customer service and organizational skills
• Good data entry skills

NOTES:
Quoting Job #2008-118 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-118
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-116
DATE POSTED: August 11, 2008
POSITION: Warehouse Help
LOCATION: Delta, British Columbia

POSITION SUMMARY:

Working 37.5 hrs per week, this position handles inbound and outbound parcels.  Hours of work are generally between 8:00 a.m. and 4:00 p.m., Monday to Friday.

DUTIES:

• Container unloading, storage of goods, pick and pack of orders, and shipping
• Opening and examining contents of parcels
• Recording and photocopying information as required
• Updating information in the computer
• Maintenance and cleaning of warehouse environment
• Completing documentation
• Other duties as directed by the warehouse management staff

REQUIRED SKILLS:

• High school education
• Strong communication and organizational skills
• Proven team player
• Fork lift licence
• Lifting to a maximum of 30 kg without assistance
• Some computer keyboarding skills
• Willing to work overtime if required

NOTES:
Quoting Job #2008-116 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-116
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-114
DATE POSTED: August 11, 2008
POSITION: Client Service Representative – Inside
LOCATION: Toronto, Ontario

POSITION SUMMARY:

Working from Monday to Friday from 8:00 a.m. to 4:30 p.m., the Inside Client Service Representative is mainly responsible for handling client service inquiries, problems and complaints and ensuring timely resolution with the specific department involved.

DUTIES:

• Resolves a number of client problems or questions by reviewing entries, billing, classification, etc. and acting as a liaison internally and with government departments
• Sets up new accounts in the system and updates database instructions, ensuring accuracy of all information
• Assists customers in document preparation and explains customs release procedures to clients/vendors/carriers
• Explains obligations and regulations of importing/exporting to and from Canada to prospective and new clients
• Handles one-time accounts, arranging for funds collection and preparation of entry documentation
• Arranges and prepares for client meetings by providing necessary reports and tracking follow-up and resolutions
• Provides general office support, including preparing a variety of reports, correspondence and forms and performing other duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• Five years brokerage experience with substantial general industry knowledge
• Certified Customs Specialist preferred
• Excellent communication, organizational and keyboarding skills
• Good working knowledge of computer programs such as Word, Excel, email, etc. is required

NOTES:
Quoting Job #2008-114 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-114
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-113
DATE POSTED: August 11, 2008
POSITION: Intermediate or Senior Rater
LOCATION: Edmonton, Alberta

POSITION SUMMARY:

Working Monday to Friday from 8:00 a.m. to 4:30 p.m., this position is primarily responsible for analyzing client shipment invoices to determine the tariff, duty and tax rate, as well as preparing entries. 

DUTIES:

• Analyzing client shipment invoices to determine tariff, duty and tax rates
• Contacting clients or vendors to obtain additional information for proper tariff classification
• Entry preparation
• Requesting and processing NAFTA certificates
• Obtaining appropriate documentation for refunds or amends
• Assisting release clerks with CBSA requirements for ACROSS and paper releases
• Updating and maintaining database (e.g. item, vendor, HS, NAFTA, etc.)
• Answering client inquiries regarding release, tariff, compliance, etc.
• Providing quality control to B3 transactions
• Creating and maintaining a variety of reports for clients
• A variety of other duties as assigned

REQUIRED SKILLS:

• Certified Customs Specialist or currently enrolled in course
• Minimum of three years customs brokerage experience and two years rating experience; To be eligible for senior designation, must have a minimum of five years rating experience and seven years general customs brokerage experience
• Good knowledge of Customs tariff, regulations, release initiatives and ACROSS system
• Excellent organization, communication and interpersonal skills
• Able to meet deadlines and handle multiple tasks
• Demonstrated knowledge of Microsoft Word and Excel

NOTES:
Quoting Job #2008-113 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-112
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-112
DATE POSTED: August 11, 2008
POSITION: ACROSS Release Agent I
LOCATION: Windsor, Ontario

POSITION SUMMARY:

This is a full-time position working Tuesday to Saturday from 12:00 a.m. to 8:00 a.m.  The successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience preferred
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
Quoting Job #2008-112 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-112
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-110
DATE POSTED: August 11, 2008
POSITION: Rater – Senior
LOCATION: Ayr, Ontario

POSITION SUMMARY:

Working Monday to Friday from 8:00 a.m. to 4:30 p.m., this position is primarily responsible for analyzing client shipment invoices to determine the tariff, duty and tax rate, as well as preparing entries. 

DUTIES:

• Analyzing client shipment invoices to determine tariff, duty and tax rates
• Contacting clients to obtain additional information for proper tariff classification
• Entry preparation
• A variety of other duties as assigned

REQUIRED SKILLS:

• Secondary school education or equivalent experience
• Certified Customs Specialist in good standing
• Minimum of five years rating experience
• Strong knowledge of Customs tariff, regulations, release initiatives and ACROSS system
• Excellent organization and communication skills
• Able to meet deadlines and handle multiple tasks
• Familiar with all company policies and procedures
• Good keyboarding skills

NOTES:
Quoting Job #2008-110 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-110
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-107
DATE POSTED: August 1, 2008
POSITION: ACROSS Release Agent I
LOCATION: Windsor, Ontario

POSITION SUMMARY:

This is a part-time position working Saturday and Sunday from 8:00 p.m. to 8:00 a.m.  The successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience preferred
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
Quoting Job #2008-107 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-107
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008–104
DATE POSTED: July 11, 2008
POSITION: RMD Clerk – Junior (2 openings)
LOCATION: Edmonton, Alberta

POSITION SUMMARY:

Working Monday to Friday, 8:00 am to 4:30 pm, this position is primarily responsible for receiving, reviewing and entering shipment documents, transmitting ACROSS releases and a variety of customer service related functions.  The successful candidate must also be available to work some statutory holidays.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• Excellent communication and organizational skills
• Above average data entry skills
• Working knowledge of e-mail software, MS Word and Excel
• Ability to operate a computer terminal, typewriter, calculator, fax, and photo copier

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-104 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-104
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-099
DATE POSTED: July 2, 2008
POSITION: Team Leader – TP
LOCATION: Ayr, Ontario

POSITION SUMMARY:

Working Monday to Friday during the day, this full time position is primarily responsible for overseeing the release and production of entries by supervising a team of data entry clerks, release agents and raters.

DUTIES:

• Perform quality functions to ensure staff complete transactions accurately
• Rate transactions; contact clients and vendors for additional information
• Provide guidance and training to release, raters and data entry staff members on complex problems and new initiatives
• Perform database maintenance and handle regulatory / compliance duties including database audits
• Assist Manager by supervising team members, conducting team meetings, monitoring attendance and work schedules, tracking performance and conducting reviews, completing bi-weekly attendance report, etc.
• Answer inquiries from clients regarding shipment releases and regulatory / compliance issues
• Monitor clients’ shipping processes (i.e. flow of paperwork, paperwork requirements) to ensure compliance and expedited releases; perform some client service tasks, including visiting clients on occasion
• Perform a variety of other tasks as assigned by management

REQUIRED SKILLS:

• Up to date Certified Customs Specialist designation
• Five or more years general brokerage experience
• Supervisory experience preferred
• Strong communication, organizational and interpersonal skills
• Familiarity with Quality Management Systems / ISO an asset
• Able to meet deadlines and handle multiple tasks

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-099 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-099
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-093
DATE POSTED: June 26, 2008
POSITION: Manager – Transaction Processing
LOCATION: Windsor, Ontario

POSITION SUMMARY:

Working primarily from Monday to Friday, 8:30 a.m. to 5:00 pm and reporting to the Regional Manager of Operations, this position is responsible for managing the 24/7 operations of the Transaction Processing Department (ACROSS Release, Data Entry, Rating, LVS, etc.).

DUTIES:

• Reviews data summary reports, unprocessed entries and CADEX reports on a daily basis; regulates workflow and approves overtime when necessary to ensure that all entries are completed on time
• Performs quality control on processed entries and assists with database maintenance
• Consults with clients, staff members and other departments to resolve processing issues, review Customs regulations, errors, technical problems, etc.
• Oversees the operation of the department by adhering to corporate policy and goals, procedures and customs regulations
• Implements new corporate and customs policies and procedures; educates staff in same
• Supervises staff by evaluating performance, regulating work flow, preparing salary increase requests, scheduling vacations, recording absenteeism, issuing disciplinary notices, etc.
• Attends meetings with other department managers on a regular basis to review overall progress and to gauge efficiency of procedures; manages follow-up with appropriate measures
• Various other miscellaneous duties as assigned by management

REQUIRED SKILLS:

• High school graduate and up to date Certified Customs Specialist designation
• At least ten years experience in customs or related fields
• A minimum of five years management / supervisory experience
• Sound problem solving skills and able to work under pressure
• Excellent interpersonal, organizational and communication skills
• Demonstrated knowledge of personal computers and related software

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-093 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-093
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-090
DATE POSTED: June 20, 2008
POSITION: ACROSS Release Agent I (Temporary)
LOCATION: Windsor, Ontario

POSITION SUMMARY:

Working Monday through Friday from 8:00 a.m. to 4:30 p.m., the successful candidate is primarily responsible for receiving and checking documents and preparing ACROSS releases for electronic submission to Revenue Canada.  This is a temporary contract position for one year, running approximately from August 2008 to August 2009.

DUTIES:

• Receiving and checking ACROSS documents
• Requesting permits
• Handling calls and questions from clients and/or drivers
• Tracing shipments
• Setting up releases at Customs, other branches or sub-agent offices
• Transmitting ACROSS entries
• Various office duties as assigned

REQUIRED SKILLS:

• High school diploma or equivalent experience
• One year general brokerage experience
• Above average data entry skills
• Good communication and organization skills
• Ability to work with minimal supervision

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-090 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-090
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008 – 089
DATE POSTED: June 11, 2008
POSITION: Brokerage & Logistics Representative – Intermediate
LOCATION: Windsor, Ontario

POSITION SUMMARY:

Working Monday to Friday from 9:00 AM to 5:00 PM, this position is primarily responsible for providing brokerage and logistics services to clients, and serving as the key contact for specific client accounts for our canadaplus.com team.  Please note that shift hours may be adjusted depending on work unit needs.

DUTIES:

• Analyze documentation to determine appropriate tariff classification, duty and tax rate.
• Prepares import and export documents; consults appropriate governmental legislation.
• Prepares refunds and drawbacks.
• Resolves client inquiries, including tracking and tracing shipments, billing problems, etc., and contacts client to obtain necessary information.
• Completes weekly manual billing in adherence to client contracts and approves invoices for payment.
• Communicate with warehouse personnel, approving shipments in a timely fashion and resolving any problems / issues that may develop. 
• Maintain files, photocopy, fax and distribute information as required.
• Perform a variety of other duties as required and as assigned by management.

REQUIRED SKILLS:

• Minimum of 3 years brokerage experience
• Enrolled in or completed the CCS course
• Self-motivated and able to work independently with little supervision
• Able to work efficiently within a high volume and fast-paced environment; able to meet tight deadlines
• Excellent communication, customer service and organizational skills
• Proficient with Microsoft Word and Excel; fast and accurate data entry skills

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-089 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-089
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008 – 050
DATE POSTED: June 12, 2008
POSITION: Client Service Associate
LOCATION: Ayr, Ontario

POSITION SUMMARY:

Working Monday to Friday from 8:00 a.m. - 4:00 p.m., this position is primarily responsible for providing clerical support for the Client Service Department (Ayr).

DUTIES:

• Preparing hard files and ensuring all required documentation is maintained
• Preparing and typing various reports, letters, etc.
• Tracking and tracing client shipments
• Requesting client information from other RAF locations / departments
• Providing telephone support to clients
• Responding to inquiries from other RAF departments
• Various office related functions as required

REQUIRED SKILLS:

• High School education or related experience
• Two years background in an office environment
• Customs knowledge and experience would be an asset
• Excellent communication and organizational skills
• Excellent keyboarding skills
• Proficient knowledge of Microsoft Word, Excel and Lotus Notes
• Able to work under tight deadlines and handle multiple tasks with ease

NOTES:
We offer a competitive salary and benefit package.  Quoting Job #2008-050 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-050
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

JOB REFERENCE: #2008-017A
DATE POSTED: June 10, 2008
POSITION: HR & Payroll Administrator
LOCATION: Ayr, Ontario

POSITION SUMMARY:

Working Monday to Friday from 8:30 am to 4:30 pm, the HR & Payroll Assistant will support all the day to day activities of the HR & Payroll Department with particular emphasis on providing payroll backup.

DUTIES:

• Review, enter, compile and print employee data including personnel files, performance reviews, attendance, education records, health and safety information, etc.
• Respond appropriately to inquiries related to employee benefits, payroll and general H.R. issues
• Complete payroll in its entirety for small subsidiary company (20 employees)
• Provide backup / vacation support to the Payroll Administrator on Canadian (475+ employees) and US payroll systems (80+ employees) including being able to complete those payrolls in their entirety
• Assist the Payroll Administrator in coding and entering attendance data, reconciling payroll registers, year end balancing of accounts and preparation of T4's, T4A's and W2’s
• Ensure ongoing maintenance, integrity and accuracy of personnel files
• Manage our recruiting process including tracking job openings, working with management staff to develop job postings, receiving and forwarding resumes to appropriate individuals
• Act as company liaison to our service award provider
• Help co-ordinate special projects & meetings
• Create and analyse reports from a variety of sources as requested
• Provide general administrative support to the department as directed

REQUIRED SKILLS:

• High school graduate or related experience
• Minimum of two years experience in an HR & Payroll environment
• Post-secondary education in Human Resources, Payroll & Accounting or related field an asset
• Knowledge of or experience with Ceridian or other automated payroll system
• Proficient in Microsoft Word, Excel and other software applications
• Clear understanding of database conventions and reporting tools
• Team player with excellent interpersonal, communication, analytical and problem solving skills
• Self starter with excellent attention to detail and the ability to follow detailed instructions
• Comfortable working as both part of a team and independently
• Able to cope in a changing environment and work in a highly confidential setting
• Industry (customs brokerage, logistics, international trade) knowledge and experience an asset

We offer a competitive salary and benefit package. Referencing Job #2008 – 017A, interested applicants are asked to fax, e-mail or forward their letter of application, resume and salary expectations to:

Russell A. Farrow Limited
Attention: HR and Payroll – Job #2008-017A
106 Earl Thompson Road
Ayr, Ontario   N0B 1E0
Fax: (519) 740-9663
e-mail: HR@farrow.com

Russell A. Farrow Limited is an equal opportunity employer.  We thank all that show an interest in this opportunity, however, only candidates qualified for an interview will be contacted.  No phone calls please.

JOB REFERENCE: #2008-024
DATE POSTED: February 28, 2008
POSITION: Systems Administrator – Intermediate
LOCATION: Windsor, Ontario

POSITION SUMMARY:

DUTIES:

• Performs software installations and upgrades to operating systems, monitoring frameworks, firewalls, routers and third party software packages.
• Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
• Monitors and tunes the systems to achieve optimum performance levels.
• Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
• Ensures recoverability by implementing a schedule of system backups and database archive operations.
• Develops and promotes standard operating procedures; conducts routine hardware and software audits to ensure compliance with established standards and policies and configuration guidelines.
• Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
• Logs and responds to all system issues, escalating as appropriate. Takes a proactive approach to minimizing production system outages and problems.
• Provides second level support to the Helpdesk and performs a variety of other related duties as assigned.

REQUIRED SKILLS / QUALIFCATIONS:

• Community college diploma or university degree in computer science or a related discipline or equivalent on the job experience
• Two to four years experience providing technical support in an IT environment
• Has obtained or is in the process of obtaining appropriate industry certification
• High level of experience and knowledge of the following:
• Windows/Linux Server
  • Expert hardware knowledge of all IBM xSeries and Blade Servers and competitors equivalents.
  • Experienced in use of IBM Director and Storage Manager tools.
  • Experienced in configuring, maintaining, and troubleshooting IBM SAN.
  • Microsoft  certification - MSCE essential
  • Experience using and configuring NT, DNS, WINS, TCP/IP, LDAP, Notes, Terminal Services. VMWare, and Web Server.
  • Experienced in Backup Exec software; with a working knowledge of all server based backup/recovery tools.
  • Experienced in NOD32 virus software, with a working knowledge of all server based virus protection tools.
  • Experienced with Active Directory structure, configuration and support.
  • Knowledge of Batch Scripting.
  • Working knowledge of IBM Websphere and Lotus Domino desirable.
  • Good understanding of Network concepts, infrastructure design, e-mail systems.
• Terminal Services
• Expert knowledge on use of Microsoft Terminal Services product.
• Experience using and configuring Windows Server and Linux in a Terminal Server environment
• Experienced with Lenovo desktop/laptop hardware, TS appliances and Microsoft operating system.
• Experience with HP printer technologies.
• Experience with a broad range of application products (Microsoft Office, Lotus Notes, Client Access, etc.)
• Excellent organizational, communication and analytical skills
• Service oriented and professional
• Ability to manage medium sized projects with minimal supervision
• A team player who is able to work with minimal supervision and handle stressful situations

We offer a competitive salary and benefit package.  Quoting Job #2008-024 in the subject line, those interested in this position are asked to forward a letter of application, resume and salary expectations in confidence to:

Russell A. Farrow Limited
Attention: Human Resources, Job #2008-024
106 Earl Thompson Road
Ayr, Ontario N0B 1E0
Fax: (519) 740-9663
E-mail: HR@farrow.com

back to top