Notice of ACE Downtime Information
January 14, 2015
Number: DFO: TO: 2016-005
TO: Carriers, Filers, Importers, Brokers, and other interested parties
The following guidance is provided to assist the trade community during CBP ACE outages
Drivers/Carriers should have available:
- Passports (Border crossing Identification)
- ACE E-Manifest Trip Number
- Number of shipments on their truck
- BOL/Shipment Control Numbers (SCN) of all shipments
- The associated entry numbers of these shipments.
In the rare event that a CBP electronic downtime occurs, CBP personnel will be able to use this information to expedite processing.
For additional assistance during an ACE outage, please use this form to contact a Farrow representative, or email firstname.lastname@example.org for urgent inquiries.
Please Contact Us or your Farrow representative.
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