Why Choose Farrow as Your Customs Agent?

Why Choose Farrow as your Customs, Freight, and Shipping Agents?

An Experienced and Reliable Agent for Customs Brokerage Services

A diversified, family-owned business which facilitates international trade through comprehensive customs solutions and integrated logistics. We act as your customs, shipping and freight forwarding agents, giving you peace of mind.

Canada's largest independently owned customs agent, and 4th largest overall, Farrow is a billion dollar organization handling over one million transactions each year.

For seven consecutive years, Farrow has been selected one of Canada's Best Managed Companies and is also a "Platinum Club" member, which speaks to the factors that make us the right logistics partner for your organization.

Experience & Expertise in Integrated Logistics

Among the longest serving customs agents (since 1911).

We have a history of investing in our employees. Fully 40% of our employees are licensed customs agents, or hold a professional industry designation as a shipping or forwarding agent.

Among the first customs agents to invest in IBM mainframe technology, through to the digital environment - Farrow has been recognized for innovation and development.  See also Software & Technologies.

More recently, Farrow is the first customs agent to offer an online option for carriers for ACI eManifest. This software solution allows carriers to file data with CBSA electronically, and follows the development of our U.S. software solution for A.C.E. eManifest.

Personal Attention

The Farrow has an industry-wide reputation among shipping and forwarding agents for delivering exceptional services - providing clients large or small with outstanding personalized attention.

Employee dedication. Many Farrow employees have been with us longer than 20 years, reflecting our commitment to identifying and retaining people who complement our "family business" philosophy.

With Farrow you'll have a dedicated day-to-day customs and/or logistics agent as a single point of contact. You'll also have direct access to senior management throughout – unique among affiliated custom brokers or forwarding agents.

Services provided by Farrow

  • Customs brokerage – including customs clearance agents, tariff classification and document preparation – for all modes of transportation
  • Customs Consulting
  • Parcel and LTL Logistics
  • Transport and Express Services
  • Pick & Pack Fulfillment
  • Warehousing
  • Software & Technologies
  • Seminars
  • Freight Forwarding Agents – including acting as: forwarding company, export agent, freight consolidation, freight broker agent
  • Shipping agents


Please Contact Us or your Farrow representative.

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Russell A. Farrow Limited 2001 Huron Church Road Windsor, ON N9C 2L6, Canada (519) 966-3003